We made it to Friday! I hope everyone gets a little downtime this weekend and recharges but before then, let's jump into today's Snap!
See CNC Bender Upgrade Service page for details on our upgrade service for CNC Bender. The Technician may force the Technician Console to skip auto-login with stored credentials, and prompt with a Login dialog after start-up. See our Rescue Service for general information on our service. This is a screenshot of LogMeIn Rescue from the technician's perspective. Screenshot of LogMeIn Rescue Technician Console We diagnosed the system, found and fixed the problem, and had the bender up and running within 1 hour. We were viewing and controlling the operator station in real-time. Our computer in Michigan made a connection to the operator station in Costa Rica in a few seconds. The customer connected the operator station to the internet, browsed to a web site, entered a 6-digit code. We received a call from a customer in Costa Rica (2250 miles from our office) who was experiencing a problem with a bender that is controlled by our CNC Bender software.
Here's a real example how LogMeIn Rescue can help solve problems quickly with minimal downtime - from thousands of miles away. End a session by clicking the small X in the upper-right corner.Revoke permissions, such as remote control or file management, from the technician by clicking the large X in the upper-left corner.
If you are running Windows 7 or higher with User Account Control enabled, the technician may ask you to "elevate" your session with the following window. When it is finished downloading, click on it. The downloaded file will show in the bottom of the Chrome window.
Type the code into the box labeled Enter your 6-digit code. This code is good for 20 minutes (before it expires). Over the telephone or by email, we give you a 6-digit code. (For Windows XP users, it is critical that you use the "beta." before the rest of the name. You make a connection to the internet and browse to the web site "".
Our users have written 1 comments and reviews about LogMeIn Rescue, and it has. Technicians can initiate new sessions or respond to online customer requests waiting in a shared queue. Steps for other browser types differ slightly. Technician Console The Technician Console is the online interface used by support technicians to conduct remote support sessions. NOTE: These are STEPS for the CHROME Browser.
The service allows us to diagnose and, in some cases, upgrade software from our remote location. LogMeIn Rescue is part of our standard SOFTWARE MAINTENANCE PLAN service. With this service, we can access your computer directly over the internet with your permission and resolve issues that you may be having when running our software. Our LogmeIn Rescue is a remote technical support service.